Terms & Conditions

The present Terms of Service are a legal agreement between you, either an individual or a legal entity (“you”, “user”), and Web Extreme Ltd., and they govern your use of any of the services provided by SpeechBox. They are a condition for registration and use of speechbox.ai (the “Website”) and the services offered. It is therefore necessary for you to read them carefully and, in case you do not agree with them or any part of them, to discontinue using the website immediately.

• 1. What is speechbox.ai?
• 1.1. speechbox.ai (“SpeechBox”, “We”, “Us” or “Our”) is a cloud-based platform that provides SpeechBox branded services, owned and operated by Web Extreme Ltd., UIC 206750815, registered in the Republic of Bulgaria, Sofia 1000, 10 Ivan Peichev Str.
• 2. Subject of the present Terms of Service
• 2.1. These terms represent both the general terms and conditions of use of the Website and the Services provided by SpeechBox, as well as the agreement between you and Web Extreme Ltd.
• 2.2. Services provided by SpeechBox (“Services”) shall include but are not limited to: technology platforms such as this Website, Plug-ins or any other services provided by SpeechBox, such as speech to text and management, all associated features and functionalities.
• 2.3. In order to enter into this Agreement and use the Services, you need to (1) be 18 years old, or be 14 years or older and have your parent or guardian’s consent to the Agreement, (2) have the power to enter into a binding agreement personally and, if applicable, on behalf of any legal entity you have named as the user and to bind that entity to the Agreement.
• 2.4. By clicking the “I AGREE” or similar button, or using any of the Services, you signify that you have read, understand, acknowledge, and agree to be bound by the Terms of Service.
• 2.5. In case a user disagrees with all or some of these terms, the user should cease using the Website and the Services.
• 2.6. Should any clause of these terms be declared null and void by a decision of the appropriate jurisdiction, the remaining clauses will remain in force.
• 3. Service options
• 3.1. You can find a description of our Service options on our website. Our Services require registration and payment before you can access them. We may also offer special promotional plans and memberships.
• 3.2. We reserve the right to modify, terminate or otherwise amend our service options and plans at any time in accordance with these Terms.
• 3.3. We offer trials of our services for a specified period without payment. We may withdraw or modify a trial at any time without prior notice and with no liability, to the extent permitted under the applicable law.
• 4. Account access
• 4.1. In order to access most of our Services, you must create a personal account.
• 4.2. In order to create your account, you shall provide us with your e-mail address and you must create a unique password. You have the option to provide us with additional personal information in order to make your account more personalized. In order to access some of our Services, you might be obliged to provide us with additional personal information, which is necessary for the provision of the respective Service. For more information on the processing of your personal data, please refer to our Privacy Policy.
• 4.3. You agree to maintain accurate, complete and up-to-date information in your account. Your failure to maintain accurate, complete, and up-to-date account information, may result in your inability to access and use the Services.
• 4.4. Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use (including any unauthorized use) of your username and password on the Service. If your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by a third party, you must notify us immediately and change your password as soon as possible.
• 4.5. If you do not renew your paid Service in a period of 3 months after your plan expires, your account will be deleted.
• 4.6. We may terminate or suspend your access to use any and all services, without prior notice or liability, for any reason or no reason, including but not limited to if you breach any of the Terms. In particular, we may terminate or suspend Accounts that have been flagged for suspected fraudulent activities.
• 5. Payment
• 5.1. Our subscription plans and fees to provide Services to you are set out on our Pricing list on the Website.
• 5.2. If you sign-up for a paid Service, you agree to pay the fixed subscription and variable usage-based fees, if any, for the account type you have selected and agree to any applicable restrictions and quotas, including the number of websites you are allowed to integrate with our Services.
• 5.3. You are entitled to switch between different subscription plans that we offer. At any time, you can switch to a higher plan upon request and on the condition that you pay the difference between the plan you have purchased and the higher plan. You can request switching to a lower plan at any time, but you will be automatically downgraded to it only after your current subscription plan expires.
• 5.4. We may change the price for our Services and subscription plans. We will communicate any price changes to you in advance and, if applicable, how to accept those changes. Price changes will take effect at the start of the next subscription period following the date of the price change. Subject to applicable law, you accept the new price by continuing to use our Services after the price change takes effect. If you do not agree with a price change, you have the right to reject the change by unsubscribing from the Service prior to the price change going into effect.
• 5.5. You may cancel your subscription prior to the next billing date to avoid future charges. Service will continue until the end of the current billing period, but no service fees will be refunded.
• 5.6. In case of online payment and bank transfers, we are not liable for any expenses related to fees, commissions or other additional payments by the User or his bank in connection with the transaction itself, as well as in cases of currency conversion applied by the bank that issued the card to the User. Payment by card to Web Extreme Ltd. can also be accepted as an international payment by the banks in Bulgaria and in accordance with their rules for dealing with cards and card payments. In this type of transactions some banks charge additional fees. The same applies to the transactions that Web Extreme Ltd. makes to the User regardless whether it is in connection to a refund or any other reason. The costs associated with such payments are solely at the expense of the User. Therefore, Web Extreme Ltd. recommends to the Users to consult their bank for any additional fees that they may be charged when making online payments or payments through a bank.
• 6. Statement of ownership
• 6.1. The SpeechBox Services and their Content are the property of Web Extreme Ltd. We grant you limited, non-exclusive, revocable permission to make use of the Services in order to convert text to speech and manage your audio files. This permission shall remain in effect until and unless terminated by you or Web Extreme Ltd.
• 6.2. The content displayed on the Services is our copyrighted property. The Services name and its original content, features and functionalities are owned by Web Extreme Ltd. and are protected by copyright, trademark, patent and other intellectual property rights. You do not have the right to use in any way these intellectual property and/or industrial property rights.
• 6.3. For any unregulated use under the preceding clause, you are obliged to compensate Web Extreme Ltd. and/or the respective person whose rights have been infringed.
• 7. External Links
• 7.1. SpeechBox may provide access to resources and links to other websites. These non-SpeechBox websites are independent from us and we are not responsible for their content.
• 7.2. All warranties, conditions or other terms express or implied as to any such linked website, including without limitation as to accuracy, ownership, validity or legality of any content of a linked website, are hereby excluded. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.
• 8. User Content
• 8.1. You own the rights to the content you store with SpeechBox (“User Content”). By storing and transferring your content, you give us the right to use it insofar as it is necessary for the provision of our Services.
• 8.2. You guarantee that you own or have the necessary rights to store User Content on our services and that such an action is not in conflict with any third party’s rights.
• 8.3. You are solely responsible for all User Content you store with us. You are responsible for any third party’s claims regarding User Content accuracy, intellectual property or other legal rights. SpeechBox is not responsible for User Content. You agree that if anyone brings a claim against us related to User Content that you store with us, then you will indemnify and hold Web Extreme Ltd. harmless from and against all damages, losses, and expenses of any kind (including reasonable attorney fees and costs) arising out of such claim.
• 9. Non-permitted use
• 9.1. Except as provided in these Terms of Service, you are not permitted for any reason whatsoever, to copy, redistribute, reproduce, transfer, record, make available to the public, or make any non-implicitly permitted use, of the SpeechBox Services or Content or part of them.
• 9.2. You are not allowed to perform reverse-engineering, decompiling, disassembling, modifying, or creating derivative works of the Services, Content or any part thereof.
• 9.3. You are not allowed to sell, rent, sublicense, or lease any part of the SpeechBox Services or Content.
• 9.4. The User shall not violate this Agreement, or any applicable law or regulation.
• 9.5. The User shall not infringe any intellectual property rights owned by us or any other party, including removing any copyright, trademark, or other proprietary notices from the Services and/or the Content.
• 9.6. You are not permitted to use meta tags, hidden text or metadata with our trademark, logo, URL or product or service name without our written consent.
• 9.7. The User shall not transmit viruses, Trojan viruses, worms, malicious code, or other harmful or destructive content.
• 9.8. The User shall not circumvent or attempt to circumvent any technology used by SpeechBox to protect the Content and Services, and shall not probe, scan, test, re-engineer or violate any security features of the Services.
• 9.9. Attempting to obtain unauthorized access to materials or other information stored with us is not permitted.
• 9.10. You are not allowed to provide your password and/or access to your account to any other person or to use any other person’s account.
• 9.11. In case of non-compliance with any of the rules under these Terms of Service, Web Extreme Ltd. has the right to exclude you from the SpeechBox Services, to restrict you access to them, to delete your account, to terminate this Agreement unilaterally and without notice. The decision on which action it will undertake depends on Web Extreme Ltd.
• 9.12. In case of valuation of any of the rules under these Terms of Service, you agree to be liable to us for all damages and losses related to this violation.
• 10. Limitation of liability
• 10.1. The User agrees that the entire risk arising out of his use of the services, and any service requested in connection therewith, remains solely with him, to the maximum extent permitted under applicable law.
• 10.2. Web Extreme Ltd. does not take responsibility for non-receipt of payment. Web Extreme Ltd. will cooperate with the User to clarify the problem, but is not obliged to compensate him for a problem outside its system.
• 10.3. The User’s exclusive remedy and Web Extreme Ltd.’s entire liability, if any, for any claims arising out of the services shall be limited to the amount the User paid for the Services, if any, during the three-month period before the act giving rise to the liability.
• 11. Service limitations and modifications
• 11.1. The Services, Content and Software of this Website are provided “as is” and “as available” without warranty, express or implied, including but not limited to success, merchantability, fitness for a particular purpose or other warranty. Web Extreme Ltd. does not guarantee that the Services, Content and Software will meet the needs of the User or that they are free from defects or errors, fault-tolerant or fail-safe or that all non-conformities can or will be eliminated, and their use will be uninterrupted. Web Extreme Ltd. does not guarantee the reliability of the Service, Content and Software of this Website. The Service, Content and Software of this Website are not designed, manufactured or intended for use in conditions or applications that could cause death, personal injury, property damage or environmental damage. Any such use is at your own risk and at your own expense.
• 11.2. The entire liability of Web Extreme Ltd. will be limited, entirely at the discretion of Web Extreme Ltd., to the repair, correction or processing of the Services, Content and Software of this Website. The repair, correction or processing are performed by Web Extreme Ltd. within the scope, volume and term at its discretion. The assessment of Web Extreme Ltd. under this clause cannot serve as a basis for claims by the User.
• 11.3. Web Extreme Ltd. reserves the right, periodically and at any time, to modify or discontinue, temporarily or permanently, functions and features of the Services, with advance notice where possible, all without liability to you, except where prohibited by law, for any interruption, modification, or discontinuation of the Services or any function thereof.
• 11.4. Web Extreme Ltd. is not liable to the User for failure to provide the Services in case of circumstances beyond its control – in cases of force majeure, accidental events, problems in the Internet, as well as in case of unauthorized access or intervention of third parties.
• 12. Indemnification
• 12.1. You agree to indemnify and hold Web Extreme Ltd. harmless from and against all damages, losses, and expenses of any kind arising out of or related to: (1) your breach of these Terms of Services; (2) any User Content; (3) your wrongful or improper use of the Services; (4) your violation of any third-party rights, including without limitation to any rights to privacy and intellectual property rights; (5) your violation of any applicable laws, rules and regulations.
• 13. Personal data
• 13.1. We process your personal data in accordance with our Privacy Policy.
• 14. Contact
• 14.1. In case of questions and/or comments, you may contact us using the Contact form on the Website.
• 14.2. Correspondence initiated by us to any User will be performed electronically to the respective e-mail address.
• 15. General provisions
• 15.1. We reserve the right to make changes to these Terms of Service at any time by promptly publishing these changes to this Website, together with a notice of such changes in the Terms of Service. You will be considered notified from the date of publication of the notice.
• 15.2. We reserve the right to introduce additional restrictions in the provided Terms of Service related to the use of the Services, when the lack of such restrictions may lead to infringements of intellectual property.
• 15.3. Should any provision of the Agreement be held invalid or unenforceable for any reason or to any extent, such invalidity or enforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreement, and the application of that provision shall be enforced to the extent permitted by law.
• 15.4. Web Extreme Ltd. may assign the Agreement, and any of its rights under the Agreement, in whole or in part, and may delegate any of its obligations under the Agreement.
• 15.5. The User may not assign the Agreement, in whole or in part, nor transfer or sub-license his rights under the Agreement, to any third party.
• 16. Choice of law and jurisdiction
• 16.1. All disputes between the Users and Web Extreme Ltd. are resolved in a spirit of understanding and goodwill. In the event that no agreement is reached, all unresolved disputes arising out of the Agreement between the parties or relating to it, including disputes, arising out of or relating to its interpretation, invalidity, performance or termination, and disputes to fill gaps in the Agreement or its adaption to new circumstances, will be resolved under the current Bulgarian legislation by the competent courts of Bulgaria.

These Terms of Service are in force from March 1st, 2023